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Matt Burgess

low brow entry to high brow topics

: It Doesn't Remember The inconsistency problem in enterprise AI isn’t a model quality problem. It’s a memory …

: You're making decisions on bot data Your customers aren’t bots. But most internet traffic now is. That changes everything about …

: It's not the AI. It's the coordinates. Ontological registers, Looney Tunes, and why low confidence scores deserve a second look.

: Signal Debt: what would it mean to let good signal in? Every organisation loses customer signal in transit - hand to hand, meeting to meeting, summary to …

: Transduction - to lead across Organisations are losing signal at every crossing. There’s a word for what’s going wrong …

: The Elephant in the Room Has No Name Enterprise fragmentation is likened to the parable of the Blind Men and the Elephant, highlighting …

: Taming the Tempest: What a 1981 arcade game teaches us about the topology of AI innovation Innovation in AI requires a shift from blind prompting to a strategic understanding of systems, …

: Service Design in the Machinic Age: Can we use the machine to do better reconnaissance? An experiment in machinic reconciliation, boundary objects, and the void in between.

: Analysis as Autopsy Fragmented methods of gathering customer feedback lead to disconnection in enterprises, hindering a …

: Why The O-Word Isn't as Scary as it Sounds Different perspectives on the same object, like a tomato, highlight the need for a shared ontology …

: What if Mathematics and Philosophy Drew the Same Pictures? Different fields, including philosophy and mathematics, converge on similar diagrams that illustrate …

: Libeskind's Drawings and Revolt Against The Masterplan Micromegas by Daniel Libeskind challenges traditional architectural drawing by exploring the …

: The Polymathic Matrix: Architecture as "Cartographed History" Daniel Libeskind’s architectural work intertwines complex historical narratives and human …

: Architecture as an Ontological Rescue Mission An architect reflects on the lessons learned from deconstructing traditional enterprise structures …